Do Not Call & Opt-Out Policy

Our commitment

HearthGuard Insurance Services, LLC maintains an internal Do Not Call list and trains its personnel on it. We honor the National Do Not Call Registry and applicable state registries, and we comply with the Telephone Consumer Protection Act (TCPA) and related rules. Being added to our list is free and never requires a purchase.

How to opt out

• Email support@hearthguard-example.com with the phone number, email address, or mailing address you want removed.
• Call (888) 555-0142 during business hours (Mon–Fri 8am–9pm ET · Sat 9am–6pm ET) and ask to be placed on the Do Not Call list.
• Say “stop” to any agent on a live call, reply STOP to any text message, or use the unsubscribe link in any email.
• Write to HearthGuard Insurance Services, LLC, 1200 Market Street, Suite 400, Wilmington, DE 19801.

What happens next

We process requests promptly and no later than 10 business days from receipt, and we keep your request on file for at least five years. Requests apply to the specific number or address you give us. If you previously asked an agent or partner to contact you, please opt out with them directly as well; we will pass your request along where we are able.

National registry

You can also register your number with the National Do Not Call Registry at donotcall.gov or by calling 1-888-382-1222 from the phone you wish to register.

Note on inbound calls

When you call us, you are initiating the contact. That call may be recorded or monitored and may be routed to a licensed agent or marketing partner. Calling us does not by itself sign you up for future marketing calls, and you can always ask that no follow-up contact be made.